Important: This Privacy Policy is a general website template for a local lead-generation and home-services website. Update all placeholders and have it reviewed by a licensed attorney before publishing.
Effective Date: May 16, 2026
Last Updated: May 16, 2026
1. Who We Are
Cary Gutter Pros (“we,” “us,” or “our”) operates the website located at carygutterpros.com. We help visitors request information, quotes, scheduling assistance, or service availability for gutter cleaning and related home-services in Cary, North Carolina and nearby areas.
2. Lead-Generation Disclosure
We may operate as a lead-generation website. When you submit a form, call a tracking number, request an estimate, or otherwise contact us, your information may be shared with one or more local service providers, contractors, scheduling partners, or business partners who may contact you about your request.
We do not guarantee that any particular contractor is available, licensed, insured, bonded, qualified, or suitable for your specific project. You are responsible for verifying any provider’s credentials, insurance, licensing, pricing, and terms before hiring them.
3. Information We Collect
We may collect the following categories of information:
- Contact information: name, phone number, email address, and service address or general location.
- Service request information: service type, property details, preferred appointment time, project description, photos you choose to submit, and messages.
- Call information: call recordings, caller ID, call time, call duration, call routing details, and call outcomes if we use call-tracking services.
- Device and usage information: IP address, browser type, device type, operating system, referring URLs, pages viewed, and analytics data.
- Cookie and tracking information: cookie IDs, analytics identifiers, advertising identifiers, and consent preferences where applicable.
4. How We Use Information
We may use information to:
- Respond to your request for gutter cleaning or related services.
- Route your inquiry or call to a local service provider or partner.
- Provide customer support and scheduling assistance.
- Measure website performance, call quality, and advertising effectiveness.
- Improve our website, services, content, and user experience.
- Prevent fraud, spam, abuse, and security incidents.
- Comply with legal obligations and enforce our Terms of Service.
5. How We Share Information
We may share information with:
- Service providers and contractors who may respond to your service request.
- Call-tracking, analytics, hosting, form, email, and CRM vendors that help us operate the website.
- Advertising and measurement partners if we use advertising pixels, retargeting, or campaign tracking.
- Legal, safety, or compliance parties when required by law or to protect rights, property, safety, or security.
- Business transfer parties if the site, leads, assets, or business operations are sold, transferred, or reorganized.
6. Cookies and Similar Technologies
We may use cookies, pixels, local storage, and similar technologies for website functionality, analytics, advertising, fraud prevention, and preference storage. See our Cookie Policy for more details.
7. Call Recording and Tracking
Calls to numbers displayed on this website may be tracked, routed, monitored, or recorded for quality assurance, lead verification, training, dispute resolution, analytics, and service improvement. By calling, you consent to call tracking and recording where permitted by law. If required by law, additional notice may be provided at the beginning of the call.
8. Your Privacy Choices
You may request that we update, correct, or delete certain information by contacting us at privacy@carygutterpros.com. We may need to verify your identity before processing certain requests.
You can also control cookies through your browser settings or through the cookie banner on this site where available.
9. State Privacy Rights
Depending on where you live, you may have additional privacy rights under applicable state privacy laws. These may include the right to access, correct, delete, or opt out of certain uses of personal information. If you are a California resident, see our Privacy Choices page.
10. Data Retention
We retain information for as long as reasonably necessary to respond to requests, operate the website, maintain business records, resolve disputes, comply with legal obligations, and improve our services.
11. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, transmission, or storage system is completely secure.
12. Children’s Privacy
This website is not directed to children under 13. We do not knowingly collect personal information from children under 13.
13. External Links
This website may link to third-party websites, service providers, or tools. We are not responsible for the privacy practices or content of third-party websites.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
15. Contact Us
Email: privacy@carygutterpros.com
Phone: (919) 555-0148
Mailing Address: [Add business mailing address before publishing]